Pipeline, accounts, and activity in one place.
Dynamics 365 Sales gives your team a single view of every account, contact, and opportunity, with the pipeline visibility leadership needs to forecast and the day-to-day simplicity sellers need to keep it current.
Because it lives in the same platform as Business Central, your CRM and your back office finally agree. Won deals flow into delivery and billing without re-keying, and everyone works from the same customer record.
Everything your sales team needs to close.
Account and contact management
A single, de-duplicated view of every customer, with the history that matters attached.
Pipeline and opportunity tracking
Stages, forecasting, and dashboards that reflect how your team actually sells.
Lead and activity capture
Lightweight capture so the pipeline stays current without busywork.
Quote to order
Quotes that flow into orders and invoicing in Business Central, with no re-keying.
Reporting and dashboards
Real-time visibility into pipeline, conversion, and rep activity for leadership.
Adoption support
Configuration and training built around adoption, so the CRM gets used, not abandoned.
A connected Dynamics 365 platform spanning Sales, Field Service, and Business Central.
Read the case study