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Co-managed IT

A force multiplier for your internal IT, sharing the load and bringing senior expertise without replacing your team.

Overview

Your IT team, with a full bench behind it.

Co-managed IT extends the people you already have. Your team keeps ownership of what they do best while we take on the heavy lifting, escalations, security, and strategy, so nothing waits on a single overloaded person.

We define a clean split of responsibilities, plug into your tools, and act as the senior bench your internal staff can lean on, with the platform depth of a Microsoft-aligned partner.

What's included

Senior expertise, slotted in beside your team.

Tier 2 and 3 escalation

Complex troubleshooting, identity work, and platform configuration handled by specialists.

Security operations

Email security, endpoint defense, and identity protection owned by us across the board.

Shared administration

A documented split of duties and runbooks so handoffs are clean.

vCIO advisory

Quarterly strategic reviews and roadmap planning alongside your internal lead.

Onboarding playbooks

Repeatable new-hire provisioning your team can run with confidence.

Living documentation

Co-maintained documentation both teams can edit and trust.

Case study
A fully-remote fundraising consultancy
18-person firm that tripled in three years

A co-managed IT engagement with full IT modernization across an Apple and Microsoft 365 environment.

Read the case study
18 people
Team
Co-managed IT
Model
13 Mac, 5 PC
Fleet
From the Insights desk

Reading that goes deeper.

All insights
More in Protect

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Give your IT team a bench.

See how co-managed IT shares the load without replacing your people.